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For cancelled orders refund is permitted upon cancellation and before delivery.

For returned Orders refund may only apply if device package is not sealed and/or damaged with no box alterations upon delivery. Returned items will be subject to evaluation and investigation and shall include any additional promotional items; if applicable. Refund is only applicable on online credit card payments and if order succeeded BCI evaluation, refunded amount may take 14 days – 45 days based on bank policy